VILLA SERVICES (BARBADOS) INC/BARBADOS VILLA SERVICES
TERMS AND CONDITIONS OF THE RENTAL AGREEMENT
- RATES
All prices quoted on our website are subject to change without notice and the Owners /Managing Agents (referred to as WE) reserve the right to correct and amend errors in both advertised and confirmed prices.
- BOOKINGS AND PAYMENT
The signing of the booking form confirms the acceptance of the terms and conditions set out below.We will confirm each booking as soon as possible after receipt of the signed booking form and deposit is received.All reservations must be paid in full 9 weeks prior to the date of arrival or they are subject to cancellation without notice.Reservations for an arrival within 9 weeks must be paid in full at the time of the reservation.The Owners and/or Managing Agents reserve the right to refuse acceptance of any booking at any time at their discretion.Payment is made via bank wire transfer or credit or debit card (Visa/Mastercard) for which there is a 5% handling fee.Reservations are only confirmed on receipt of the deposit.
- CANCELLATION POLICY
Cancellations must be confirmed to us in writing.In the event that a client cancels a reservation, or we have to cancel the reservation due to non-payment of the balance due within the time allowed before departure, cancellation charges will be made as follows:
More than 9 weeks before arrival date – 50% of the deposit is retained
Between 9 and 7 weeks of arrival date – the 50% deposit is retained
Less than 7 weeks before arrival date – 100% of the payment is retained
All bookings made for dates over the Xmas and New Year Period are non refundable.Any refund is less any charges/losses incurred due to bank transfer, credit card charges, rates of exchange, etc.
COVID19 Relaxed Policy (except Xmas) for new bookings – if cancelled within 30 days of arrival a refund less 10% will be due only if travel restrictions and/or flights are cancelled. Travel insurance is recommended.
- SECURITY DEPOSIT
Upon signing the rental agreement the client agrees to pay for any damage of any kind to the property from the security guarantee of USD500 – USD700.We retain the right to use the security guarantee (either in part or full) to cover excess damage of any kind to the property, missing or damaged furnishings, appliances or property, excess cleaning costs, non-return of keys, or any condition requiring repair or replacement prior to the occupancy of subsequent guests.Receipts for these costs will be supplied in the unlikely event that such action is required.We reserve the right to pursue a client for recompense for all damages caused or unpaid incidentals which may exceed the value of the security guarantee.
- LIABILITY
We accept no responsibility whatsoever for the death, personal injury, accidents, loss, or damage to persons or personal belongings however caused.The use of all accommodations and all amenities, including the swimming pool, if applicable, are at the user’s own risk.Children must be supervised at all times by responsible adults.We cannot accept any liability for loss of rental time due to travel problems, flight delays, cancellations, industrial disputes, force majeure, or any events which are outside of our control.We do not accept liability for failure of public supplies such as water, electricity, TV service, internet, etc., nor for the consequences of the actions or omissions that may supply or control main services including the actions of communal management where applicable, or any actions within the vicinity of the property by any authority over which there is no control.
- RENTAL PERIOD AND OCCUPANCY
The rental period runs from 4 p.m. local time on the day of arrival until 12 noon local time on the day of departure.Early arrivals and late check outs may result in added charges.The accommodations are booked solely for the persons named on the rental agreement and we reserve the right to refuse entrance to any parties not named.It may be necessary for authorized staff and managing representatives to enter the premises to perform routine maintenance and repairs.
- PARTY SIZE AND NATURE
The accommodation cannot be shared, assigned, or sub-let and only persons shown on the booking form are permitted to stay in the property.We reserve the right to refuse admittance if these conditions are not met.Failure to comply will render the booking void and no refund is due.
- CODE OF CONDUCT
No guest behavior shall interfere with the privacy and the quiet enjoyment of other residents or surrounding properties.In the event that anyone in your party behaves in a manner determined to likely cause danger, distress or annoyance to anyone else around, or damage property, you may be required to vacate the premises permanently and immediately and we, nor any related party shall be responsible for any cost you may incur, nor shall we pay any compensation, nor make any refunds due to these actions.Pets/animals are not allowed on any property at any time.Smoking is NOT allowed in any apartment/villa.
- GUEST RESPONSIBILITIES
You are responsible for the property booked and you are expected to take care of it and left in a reasonable state on your departure or you may be billed for time spent in extra cleaning above the normal housekeeping standards.You are liable for breakages and damages and will be billed accordingly, whether damage is caused by your party or any third party invited by you and visiting you on property.
- SECURITY
Guests are expected to take all reasonable security precautions including locking all doors and windows during occupancy.All swimming pools are used at your own risk, no diving is allowed, and children must be supervised at all times.Valuables should be secured in the safe provided.Loss to property however caused is the occupant’s responsibility.
- COMPLAINTS
In the unlikely event of a problem arising while occupying the property the client should immediately contact us who will seek to resolve the matter speedily.If the problem has not been reported to us within 24 hours we accept no responsibility for us not being informed of the situation.
- WEBSITE/ADVERTISING
All information supplied on our website is deemed to be correct and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of the contract.We reserve the right to change rates, room configuration, appliances, furniture, furnishings, etc without notice.
- GOVERNING LAW
All disputes between us and the renter shall be subject to the exclusive subject matter and personal jurisdiction of the island of Barbados.The Managing Agent acts on behalf of the owner.
Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19
The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact.
Barbados Villa Services (BVS) has put in place preventative measures to reduce the spread of COVID-19; however, BVS cannot guarantee that you or your travel companions will not become infected with COVID-19 during your stay at the property you have booked.
By signing this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that my named travel companions and I may be exposed to or infected by COVID-19 by and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to property employees or other guests and their families. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to my named travel companions or myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I or my named travel companions may experience or incur in connection with our stay in Barbados. On my behalf, and on behalf of my named travel companions, I hereby release, covenant not to sue, discharge, and hold harmless BVS, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of BVS, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after our stay at the property I have booked.
___ I have read, understood, and agree to be bound by the terms of this agreement.
Signed: __________________________________________________
Please print information below:
Date: ____________________ Name: ___________________________
Address: ______________________________________________________________
______________________________________________________________
Telephone: ____________________________________________________________
Email: ________________________________________________________________
Individuals occupying the unit (please provide age if under 16):
Name:_______________________________ Age: ______________________
Name:_______________________________ Age: ______________________
Name:_______________________________ Age: ______________________
Name:_______________________________ Age: ______________________
Name:_______________________________ Age: ______________________
Name:_______________________________ Age: ______________________
Arrival Date:__________________________ Flight Details: ___________________
Departure Date: _______________________ Flight Details: ____________________
Quoted Price per night: __________________________________________________
Credit Card Details (needed for security deposit guarantee):
Visa/Mastercard: _________________________________________________ Exp.Date: _________
Name on the card: _______________________________________________________
Signature: ______________________________________________________________
If paying by credit card please circle YES:
I am paying the rental cost via debit/credit card above (5% handling surcharge applies) YES NO
BARBADOS HOTEL AND TOURISM ASSOCIATION (BHTA) - NON PROFIT TOURISM ORGANISATION FOR ENHANCEMENT OF THE BARBADOS EXPERIENCE
As a financial member of the Barbados Hotel & Tourism Association we support The Tourism Fund which is a voluntary contribution fund set up by the Association in 2003 under the guidance of then President, Mr. Wayne Capaldi.
The Fund allows the BHTA to make a more impactful contribution to the actions and decisions which affect the private sector tourism industry and our membership; to bring something more tangible to the “table”; to be in a position of greater independence; to have greater control of our destiny.
Contributions to the Fund are primarily made by hotel guests on a voluntary basis through an additional charge on their bill at check out. This standard international practice has met with great success with visitors to the island being happy to contribute the nominal fee of US$2.00 per night.
The Fund is managed under the umbrella of the Barbados Hotel & Tourism Association by a separate Board of Trustees, with input from the Barbados Tourism Authority and The Tourism Development Corporation.
The fund is spent on both marketing and product development projects that help enhance our island and by extension, our tourism product for visitors and locals alike e.g. beautification of several areas in Barbados; beach rejuvenation; improving road signage to mention a few.
